Annual Maintenance Contract
KIRAN International offers maintenance and support contracts for major manufacturers of servers, storage, and networking products. We can also help you consolidate and manage your systems currently under other maintenance plans.
Our long-established and highly regarded hardware maintenance service delivers the guaranteed fix times that your user’s demand, minimizing downtime, and protecting your investment in hardware.
Our Annual Hardware Maintenance Contract includes:
- Asset Management
- On-site Service
- Preventive Maintenance
- Unlimited service calls
Looking for something more comprehensive?
We suggest our Proactive Managed Support Services. IT managed services enables you to analyse your IT costs more predictable and reliable, reduces risk of your IT Infrastructure and reduces your resource utilization so you can focus entirely on your core business activities.
Look at the following 2 scenarios which will give you an idea why putting IT managed services in place is the best practice.
The Break-Fix Scenario
A problem occurs.
You discover the problem.
You place a phone call or send an email for support.
You describe the problem to the best of your ability.
A technician spends time traveling to your site or uses remote access tools to start digging around for the cause of the problem.
The problem is diagnosed.
The problem is resolved.
The Managed Services Scenario
An IT problem occurs – or is about to occur.
We are alerted before or as the problem occurs because we have 24/7 monitoring and alerts in place.
We instantly and accurately diagnose the issue.
We remotely resolve your IT problem in less time than it would take for a traditional IT technician.
We provide you with regular comprehensive reports showing you the work we have performed, issues we have identified, and you are optimized IT support the budget.